Reviews

We had a great experience with Norgans during our relocation from London to Hitchin. Lucy was great to deal with - patient and helpful, even with our many phone calls!

It was a tricky/time-sensitive transaction, but Lucy did a fab job keeping everything on track and juggling the various parts of the chain. Thanks to her/the team, we managed to get everything through just in time for the stamp duty deadline.

We absolutely love our new home and really appreciate all the effort that went into making the move happen. Thank you!

We recently purchased a home with Norgans, i can't fault the service provided to us, it was profesional yet personable. And would recommend them as a local knowledgeable and independent estate agent.

I have worked with Norgans both professionally and throughout the sale of my property. Simon gave very sound advice in terms of price and sale strategy. The office were all clued up on the sales progression and it was a breath of fresh air to deal with such a close knit office. If I can advise anyone looking to sell in Hitchin, it would be to use Norgans. They are an experienced, independent office run by people that live in the town and know the area like the back of their hand
Thank you again so much!

A big thank you to Lucy at Norgans for making the purchase of our family home so smooth! From start to finish, she understood us and our situation incredibly well and always made sure we were kept in the loop. We're still in awe at her ability to spin so many plates and keep an ever-moving house chain happy! It was a pleasure working with her, thanks again x

We just purchased our first house with Norgan's as the sellers estate agents and they were brilliant. We worked with Caroline, Lucy and others, who were all so kind and proactive at every step of the way. There also wasn't any aggressive selling which is always appreciated! Thank you team you are all fantastic.

I dealt primarily with Lucy and Simon and they are just incredible. Lucy is so quick and efficient and makes you feel so at ease with a tough process. She was there to help us every step of the way and went out of her way to push the process ahead. I would love to work with them again if we ever decide to sell.

The team at Norgans estate agents are just amazing. They are incredibly knowledgeable, able to advise on all matters relating to house sales and purchases and they know the local area exceptionally well. From start to finish, my sale was handled with care, professionalism and intergrity and my wishes were always consulted.
Moving home can be a stressful time with many conflicting feelings and Lucy, particularly, was so supportive and encouraging throughout. A big thank you!

Great service in relation to a sale in Hitchin. Norgans really went above and beyond when the first sale fell through and they found another buyer in 48 hours at the same price. I have used Norgans several times on the buy and the sell side and always a great experience.

We recently purchased our home through the team at Norgans Hitchin. Buying a home is something you do once in a while and to have Norgans guidance from offer to completion helped make the process easy.

We had a very pleasant and professional experience with the team at Norgans. Thank you for all your assistance.

Very good service. We got our first home safely. Lucy helped us from start to end. Thank you.

Excellent local estate agents. Lucy, Simon and the team supported us all the way with our sale. The sale price was realistic and not over inflated like some agents. Our questions and messages were answered promptly and everything was clearly explained. Highly recommended.

Norgans recently dealt with our house sale and purchase. They are a fantastic team, very responsive and were able to deal with all issues. Barry was a brilliant help with our house purchase and he and the whole team helped it all happen as smoothly as possible. Would definitely recommend.

We chose Norgans to sell our house based on their professionalism, knowledge of the Hitchin market and sheer energy levels.
Throughout the process, which like all house moves had its moments of stress they were communicative and helpful.
Every member of staff we dealt with were superb however a big thank you goes out to both Barry and Lucy who saw the move through to the end! Job well done 😀

We bought our new home through Norgans and were really impressed with the service we received from Lucy and the rest of the team. They kept us informed of progress along the way and were proactive in following up with other parties as we approached completion. We would definitely recommend them.

Knowledgeable and personal service. They did their very best at all times to get our sale over the line. Frequent and constructive feedback on viewings. Well done and a huge thank you to all the staff at Norgans!

Knowledgeable and personal service. They did their very best at all times to get our sale over the line. Frequent and constructive feedback on viewings. Well done and a huge thank you to all the staff at Norgans!

We have moved – what a relief to finally get settled in. But not an easy process, and one with many potential pitfalls and moments of stress. So, much appreciation to Morag and her excellent team who were there to steer us through the choppy waters. Norgans have the expertise and local knowledge, acquired over many years, to assist those contemplating selling up and finding somewhere new. Thoroughly recommended.

We sold our property through Norgans and we would definitely recommend them.

Lucy, Barry, Caroline, Simon and Morag were all fully invested in our sale, a great team effort to help us secure the house we were after.

After a buyer in our chain pulled out they helped us secure a new buyer within 24 hours of going back onto the market and then helped us complete within 5 weeks.

They all gave us lot of support through a stressful time, we are very grateful!

I don’t usually write reviews but having recently bought a house through Norgans in Hitchin I felt I had to! From start to finish they were excellent - superb customer service from the whole team, their knowledge of Hitchin is invaluable and nothing was ever too much trouble! Lucy was amazing and got us through to completion within a very tight deadline - thank you! Would defiantly recommend

I sold a property through Norgans Hitchin.
I am very pleased with the way they handled all aspects of the sale.
Morag and Lucy gave me excellent advice throughout the process.
Clearly, a very experienced firm, excellent teamwork evidenced throughout.
Regular and proactive progress updates were given and I felt confident they worked in my best interests from inception to conclusion. I have no hesitation in recommending Norgans to other vendors.

I am very happy to highly recommend Norgans. They provide excellent customer service and are such lovely people to deal with. I really valued their knowledge and expertise throughout the process of selling our home.

I recently sold my property through Norgans and could not have been more impressed with their service. From realistic valuation, through proactively finding a serious buyer and seeing the transaction through, the team were helpful and professional throughout. Special mention for Lucy Burr who even helped us deal with some tricky survey issues on our purchase, which was through another agent. Would 100% recommend.

Great people.

What an estate agent! They helped us through every stage and went above and beyond time and time again.

Good, friendly, local estate agent. Bought 23 years ago and sold recently through them.